ALERT * * * Important Update for iLab Users * * *
Migration Status: The support system migration has been paused. As of now, we do not have an exact date for when the migration will continue and timing is still to be determined. We will provide updates here as soon as possible.
The ‘Help’ link in iLab now redirects to ilab-support@agilent.com as part of our support system transition. For full details, please refer to our Help Site article Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The main objective of the Islet Isolation Core is to provide Islets of Langerhans to investigators in the Boston area and beyond. By receiving islets from the Core one is assured of consistent high quality and purity of islets for experiments. The Core can isolate islets from rats and mice.This leaves the investigator to concentrate on experiments rather than the complexity of islet isolation.
The Core can buy the animals or the investigator can provide their own, such as special transgenic mice. Over the last 10 years the Core has isolated more than 10 million islets. We also provide training and advice. The Core can provide training not only for the isolation procedure but islet viability, islet size measurement, GSIS (Glucose Stimulated Insulin Secretion), STZ-induced diabetes, transplantation under the kidney capsule, and islet graft retrieval.
| Susan Bonner-weir | Director | Susan.Bonner-Weir@joslin.harvard.edu | |
| Jennifer Hollister-Lock | Manager | 617 735 3801 | Jennifer.lock@joslin.harvard.edu |
| Hours | Location |
|
Hours are Variable |
Joslin Diabetes at CLS-5 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Jennifer Hollister-Lock |
Manager
|
617 735 3801
|
Jennifer.lock@joslin.harvard.edu
|
CLS-5, Room 531
|